Shipping policy

Shipping Policy

At Arctic Summit, we aim to provide an efficient and seamless shipping experience for our customers. Below is our shipping policy, outlining the shipping methods, processing times, and delivery options available.

Processing Time

  • Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Custom Orders: Custom or personalized items may take additional time for processing. Typically, these items ship within 1-3 days after proof image approval.

Domestic Shipping Rates and Estimates

We offer the following shipping options for domestic orders within the United States:

  • Standard Shipping: Estimated delivery time is 2-5 business days. Shipping cost is calculated at checkout.
  • Priority Shipping: Estimated delivery time is 1-3 business days. Shipping cost is calculated at checkout.
  • Priority Mail Express: Estimated delivery time is 1-2 business days. Shipping cost is calculated at checkout.

International Shipping

We offer international shipping.

  • Shipping Time: International shipping usually takes 7-21 business days, depending on the destination.
  • Shipping Costs: International shipping rates will be calculated at checkout based on your location and order weight.

Customs, Duties, and Taxes

Arctic Summit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link.

Shipping Delays

Please note that delivery times are estimated and may be affected by external factors, such as weather conditions, postal service delays, or international customs processing. We are not responsible for shipping delays once the package has been dispatched.

Returns and Exchanges

If your product arrives damaged or defective, we’re happy to offer a replacement. Please review our Return Policy for more details on how to proceed with a return or exchange.

Contact Us

If you have any further questions or concerns about your order, please don’t hesitate to contact us at support@arcticsummit.com.